Moving up the value chain has been an aspiration for Indian IT brands for quite sometime now. Now it may well be deemed an unavoidable necessity!
WATCH OUT FOR THE SILVER LINING!
Cloud computing seems to well be one of the next big things to happen to the global IT sector. In essence, this is about a group of services that addresses multiple areas of a firm’s IT infrastructure. It also enables the user to take pieces of a particular solution depending on what the client thinks it will need. Mayur Sahni, Senior Market Analyst, IDC Asia Pacific, puts it thus, “These services are delivered in real time always, should have granular pricing and regardless of location of delivery of service or consumption of service.” Within the cloud space there are two interfaces, the end user and the developer. Since evey company has a different set of policies, cloud can be synchronized accordingly. It can also adapt itself to different setsof end user needs; for instance, a sales head wanting his sales and research teams to be in synchronism always. Sudin Apte, Principal Analyst, Forrester Research, reveals, “Number of questions we have received on cloud have grown 15 fold over the past year. Also people are now asking more in-depth questions like which players to look at, how to structure the relationship et al.” One of Forrester’s clients even refused to offshore their e-mail management; and gave it to Google instead; choosing to forego the 25% saving they could get. Also, cloud computing takes out the one to one engagement model that Indian IT firms have leveraged for so long; and therefore, India’s cost competitiveness is now going for a toss. The cloud can be anywhere in the world. Yes, Indian IT firms can take it as a huge opportunity, for which players like IBM offer valuable lessons. Big Blue takes a multiple level approach to cloud computing - Business analytics, hardware, services, business units, geography, financing, green IT et al. Indian players have to ramp up their skills very fast in this area. And they have the ability; it is just about looking at things in the right perspective. Mayur suggests, for instance, “When TCS brought Citibank’s assets, TCS can potentially leverage those tools into a platform service.”
WATCH OUT FOR THE SILVER LINING!
Cloud computing seems to well be one of the next big things to happen to the global IT sector. In essence, this is about a group of services that addresses multiple areas of a firm’s IT infrastructure. It also enables the user to take pieces of a particular solution depending on what the client thinks it will need. Mayur Sahni, Senior Market Analyst, IDC Asia Pacific, puts it thus, “These services are delivered in real time always, should have granular pricing and regardless of location of delivery of service or consumption of service.” Within the cloud space there are two interfaces, the end user and the developer. Since evey company has a different set of policies, cloud can be synchronized accordingly. It can also adapt itself to different setsof end user needs; for instance, a sales head wanting his sales and research teams to be in synchronism always. Sudin Apte, Principal Analyst, Forrester Research, reveals, “Number of questions we have received on cloud have grown 15 fold over the past year. Also people are now asking more in-depth questions like which players to look at, how to structure the relationship et al.” One of Forrester’s clients even refused to offshore their e-mail management; and gave it to Google instead; choosing to forego the 25% saving they could get. Also, cloud computing takes out the one to one engagement model that Indian IT firms have leveraged for so long; and therefore, India’s cost competitiveness is now going for a toss. The cloud can be anywhere in the world. Yes, Indian IT firms can take it as a huge opportunity, for which players like IBM offer valuable lessons. Big Blue takes a multiple level approach to cloud computing - Business analytics, hardware, services, business units, geography, financing, green IT et al. Indian players have to ramp up their skills very fast in this area. And they have the ability; it is just about looking at things in the right perspective. Mayur suggests, for instance, “When TCS brought Citibank’s assets, TCS can potentially leverage those tools into a platform service.”
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Source : IIPM Editorial, 2010.
An Initiative of IIPM, Malay Chaudhuri and Arindam chaudhuri (Renowned Management Guru and Economist).
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